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LogicMonitor’s Data Breach Leaves Customers Vulnerable Due to Negligent Password Policy

LogicMonitor's Data Breach Leaves Customers Vulnerable Due to Negligent Password Policy

LogicMonitor Customers Hit by Data Breach Due to Weak Password Policy

A recent data breach at LogicMonitor, a cloud-based infrastructure monitoring platform, has impacted a number of the company's clients. Reports indicate that the breach was a result of poor password policies implemented by LogicMonitor, leading to the compromise of client accounts.

Default Passwords and Lack of Password Changes

According to one anonymous victim who spoke to TechCrunch, LogicMonitor assigned weak default passwords to their clients during the initial setup process. These default passwords were never changed, making it easier for malicious actors to gain unauthorized access to user accounts.

The source explained, “When you set up an account with LogicMonitor, they define a default password and all user accounts for your organization/account are made with that password. They also didn't require the changes, nor were they temporary passwords, until this week. Now the setup password lasts 30 days and must be changed on first login.”

Confirmation from LogicMonitor

LogicMonitor has confirmed the data breach incident and acknowledges that a small number of their customers have been affected. Jesica Church, the company's spokesperson, stated, “We are currently addressing a incident that has affected a small number of our customers. We are in direct communication and working closely with those customers to take appropriate measures to mitigate impact.”

The company has reached out to notify the affected customers about the breach and the potential risk of a attack. However, there is limited information available regarding the identity of the threat actor or their motives.

About LogicMonitor

LogicMonitor, with a revenue of $61.2 million this year and a workforce exceeding 1,100 employees, is a popular cloud-based infrastructure monitoring platform. The company monitors billions of metrics daily across millions of devices and has more than 100,000 software users in over 30 countries worldwide.

Increase Your Password Security

Considering the high number of data breaches occurring due to weak passwords, it is essential for individuals and organizations to prioritize password security. Utilizing strong and unique passwords, changing passwords regularly, and implementing multi-factor authentication can greatly reduce the risk of unauthorized access and potential data breaches.


The recent data breach at LogicMonitor serves as a reminder of the critical importance of robust password policies. Implementing strong password requirements and regularly updating passwords are essential steps in protecting user accounts and sensitive data from malicious actors. As more individuals and businesses become targets of cyberattacks, it is crucial to prioritize security measures to prevent breaches and minimize the potential impact.

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